The Current customer portal lets residents pay, enroll in autopay, and track their own consumption any time. Utilities that launch it collect more, call-queue shorter, and spend less time answering questions that the portal answers itself.
The portal is included in your Current subscription. Configure it in your admin panel, share the link, and customers can start using it the same day.
Set your logo, colors, and slogan. Enable the features you want to offer and set account-linking security to match your policy.
Add the portal URL to your bill inserts, website, and notices. Customers sign up and link their utility account in a few minutes.
They view bills, pay online, enroll in autopay, and check usage without calling your office. Available any time, any day.
Fewer routine calls reach your staff. Autopay enrollment grows. Payments arrive earlier. You can measure the difference.
Customers with multiple properties can link all their accounts under one login. You control how accounts are verified before they can link.
Most late payments aren't disputes — they're friction. Autopay removes the friction. Customers enroll in one step, payments run automatically, and your delinquency list shrinks without anyone having to chase it down.
Historical consumption charts and period-over-period comparisons answer the question your office hears most: “Why was my bill higher this month?” For utilities with AMI meters, near-real-time reads give customers the detail they need to spot a leak before the next bill arrives.
Customers can find any bill, download a payment receipt, or view a PDF of their statement without calling your office. Searchable, filterable, and always current.
| Bill date | Amount | Status | |
|---|---|---|---|
| May 2026 | $79.40 | Paid | View bill → |
| Apr 2026 | $84.20 | Paid | View bill → |
| Mar 2026 | $91.60 | Paid | View bill → |
| Feb 2026 | $72.80 | Paid | View bill → |
Utilities that launch the portal see measurable changes in how customers pay and how often they call in.
more revenue collected in year one as autopay enrollment grows and late payments drop.
more customers enrolled in autopay compared to paper-form enrollment alone.
average reduction in routine inbound calls after customers can self-serve online.
“I took one minute to process the refund, and his money went right through in a day or two. I just clicked a few buttons and bam. Current Software is fantastic.”
Book a demo and we'll show you the portal, autopay setup, and usage insights side by side.