A new AI assistant is available from any page in the admin portal. Ask it a question and it knows the page you're on. You can keep typing your next question while it's still answering, and retry an answer if you want a different one.
Added a delinquency fee to the wrong accounts? Admins can now undo a batch of fees at once from the Delinquency page instead of fixing each account by hand.
Customers now see pending transactions at the top of their billing history, so the balance they see matches their account.
Canceled a payment batch by mistake? You can now un-cancel it and restore it instead of starting over.
Billing cycle frequency now includes a semiannual option, alongside monthly, quarterly, and annual.
Postcard bills can now use a background color other than white.
When you filter the payment allocation report by billing cycle, it now notes the payment period covered, both on screen and in the PDF.
Payment batch reports now show the date the batch was posted. The subtitle is also fixed for reports that haven't been posted yet.
Some refunds take time to clear with our payment processor. You'll now see "Refund submitted" right after issuing one, and it updates on its own once the refund completes.
Bills for accounts with no active services or meters, like a flat registration fee, now refresh correctly after adding transactions in bulk.
Importing a meter file now applies the multiplier for disconnected meters too. It used to leave those out.
The Communications page now shows a page title, matching other list pages like Accounts and Service Orders.